General Information

Pharmacies in our network may receive new licenses that allows them to be able to fill prescriptions in your state. As our pharmacies increase their number of licenses, your pharmacy may change based on our patient log so that we can get your prescription out to you in a timely manner.

Different pharmacies use different concentrations and formulations as they use different concentrations or additives. We recommend you administer the units on your vial but verify the amount in your patient portal.

Tip: If your medication looks a little different—like the vial is a new color, the liquid has a tint, or you received two vials instead of one—that’s usually due to concentration or additives. If you’re ever unsure, check your prescription label and confirm in your portal. Please consult your Trava provider if you have questions about your units or dosing.